2008年04月17日
Delegationについて
Delegationができない理由:
1.Superior Worker complex
2.Perfectionist tendencies
3.Fear of being replaced
Delegationの方式:
1.Controlling
2.Coaching
3.Consulting
4.Coordinating
Delegationの態度:
1.Confidence
2.Willingness to take risks
3.Trusting
4.Task oriented
5.Patience
Delegationの際に、見るべきDelegation先のスキル
1.Technical skills
2.Interpersonal skills
3.Conceptual skills (=Organization)
Delegationするタスクの条件
1.Clear & Specific (Thorough and specific descriptions)
2.Measurable
3.Attainable
4.Relevance (Relevant to position)
Delegationするタスクの属性
1.Can be completed easily
2.Are suited to employees' skill sets
3.Will challenge your employees.
タスクの分類
1.Mental processes task (like logical thinking, decision making, planning ability)
2.Physical activity task (like sorting files, lifting boxes, operating a word processor)
3.Interpersonal task (like consulting with co-workers, establishing relationships with other employees, understanding customer needs)
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